Brazil eSIM Payment Stuck or Pending — Troubleshooting

Why Your Brazil eSIM Payment Is Stuck

If your Brazil eSIM payment shows as pending or stuck, you’re not alone. Most issues stem from USDT network mismatch, insufficient gas fees, or wallet delays. Let’s fix it.

Check Your USDT Network: TRC20 vs ERC20

We accept USDT on TRC20 (Tron) and ERC20 (Ethereum). Sending USDT on the wrong network will cause payment to hang. Verify with your wallet that you selected TRC20 for lower fees. Example: a 7-day 1GB Brazil eSIM costs 2.50 USDT on TRC20, but ERC20 adds ~$5 gas.

Common Fixes for Pending Payments

1. **Confirm transaction on blockchain** – Use a block explorer (Tronscan for TRC20). If confirmed but status shows pending, contact support with the TXID.
2. **Check wallet balance** – Ensure you have enough USDT plus a small amount of TRX (for TRC20) or ETH (for ERC20) for gas. Minimum TRX required: 0.1 TRX.
3. **Reset wallet nonce** – Some wallets (MetaMask) get stuck if nonce is off. Reset account in settings.
4. **Use a different wallet** – Try Trust Wallet or OKX Wallet for smoother TRC20 payments.

Real-World Prices (Updated 2026)

• **7-day 1GB Brazil eSIM**: 2.50 USDT (TRC20)
• **15-day 3GB**: 5.00 USDT
• **30-day 10GB**: 12.00 USDT
• All include instant activation after payment clears.

Why No KYC? Your Privacy Matters

We never ask for ID or card details. Your payment via USDT is anonymous. Just send USDT to the provided address and get your eSIM in minutes.

Still Stuck? Contact Us

If you followed steps and payment is still pending after 30 minutes, email [email protected] with your order ID and TXID. We'll resolve within 2 hours.

Pro Tip: Use TRC20 for Speed

TRC20 confirms in under 2 minutes with minimal fee. Always double-check the network before sending.