What to Do When Singapore eSIM is Not Received After Payment

Check Your USDT Payment Status

First, verify the transaction on the blockchain. For TRC20 (Tron), use Tronscan; for ERC20 (Ethereum), use Etherscan. Search your wallet address to confirm the transaction hash and status. If it shows 'confirmed' but you haven't received the eSIM, contact support with the hash.

Common Delivery Issues for Singapore eSIM

Delivery is usually instant but can be delayed up to 30 minutes. If you haven't received the email or QR code: - Check spam/promotions folder. - Ensure the email address you provided during checkout is correct. - Verify your payment was in USDT on the correct network (TRC20/ERC20).

Why Choose Our Singapore eSIM?

Our Singapore eSIM plans start from 3 USDT for 1GB/7 days, up to 15 USDT for 20GB/30 days. No KYC required. Pay with USDT on TRC20 for low fees. All plans support 4G/5G networks in Singapore (StarHub, Singtel, M1). Valid until June 2026.

How to Redeem Your eSIM

Once payment is confirmed, you'll receive an email with a QR code. Scan it with your phone's settings > mobile network > add eSIM. If the QR code fails, contact support for a new one. Keep your wallet transaction ID handy.

Still Not Received? Contact Support

Our 24/7 support team can help. Provide your order number and transaction hash. Most issues are resolved within 15 minutes. We also offer refunds in USDT if the eSIM cannot be delivered.